Can I edit a template if I have made a mistake?

Yes you can. Open up that template, as though you were going to use it to publish a shift. Follow through each section correcting the error as you go – you will need to select a nominal date in the future as well as a reason for vacancy to allow you to proceed to the end (don’t worry these won’t be saved on the template). When you have reached the end, don’t select ‘Publish or ‘Cancel’. Instead, on the right-hand side you will see the option ‘Would you like to save these changes over the existing template' - select ‘yes’. This will then save the changes that you have made to the template and therefore the error will be corrected. Please remember to then select ‘Cancel’ to ensure that this shift isn’t published.